Angle Training

Customer Privacy Notice

Why should you read this document?
Whilst dealing with us, we will ask you to provide us with some personal information relating to your business and your staff. (Your Personal Data).

This document is important as it allows us to explain to you what we will need to do with Your Personal Data, and the various rights you have in relation to Your Personal Data.

What do we mean by “Your Personal Data”?
Your Personal Data means any information that describes or relates to your personal circumstances. Your Personal Data may identify you directly, for example your name, address, date of birth. Your Personal Data may also identify you indirectly, by any other information that could be associated with your cultural or social identity. 

In the context of providing, you with our services requirements for Your Personal Data may include:

  • Title, names, contact details and address.

We may also request from you, personal data in respect of the staff and employees that we will be training, including their names contact details and date of birth. This information will be requested on the training day, directly from your staff. You may choose to provide the staff names of those attending prior to the course, it is your responsibility to ensure these individuals are aware that
you’re sharing their data with us, and how we will be using it.

The basis upon which our Firm will deal with Your Personal Data

When we work with you to provide our services, we do so on the basis that both parties are entering a contract for the supply of services. To perform that contract we have the right to use Your Personal Data for the purposes detailed below. Alternatively, either in the course of initial discussions with you or when the contract between us has come to an end for whatever reason, we have the right to use Your Personal Data provided it is in our legitimate business interest to do so and your rights are not affected. For example, to contact with you to seek feedback on the service you received. On occasion, we will use Your Personal data for compliance with any legal or regulatory obligation to which we might be subject. The basis upon which we will process certain parts of Your Personal Data Where you ask us to provide you with our training services, we will ask you for information about your business and your staff (Your Special Data). We will record and use Your Special Data only for the purposes of effectively completing our services to you.

How do we collect Your Personal Data?

We will collect and record Your Personal data directly from you. You will usually provide information to us via our booking form and in
discussions with you prior to the training event. The registers, will also hold personal data such as names, contact emails and signatures. You will provide information to us verbally and in writing, including email. What happens to Your Personal Data when it is disclosed to us? While handling Your Personal Data, we will:

  • Record and store Your Personal Data in our paper files, mobile devices and on our computer systems (websites, email, hard drives, and cloud facilities). This information can only be accessed by employees and consultants within our Firm and only when it is necessary to provide our service to you and to perform any administration tasks associated with or
    incidental to that service.
  • Use Your Personal Data for the purposes of responding to any queries you may have in relation to the services we provide you with, or to inform you of any developments in relation to these specific services. 

Sharing Your Personal Data

We will not share your personal data with any third parties.

Security and retention of Your Personal Data
Your privacy is important to us and we will keep Your Personal Data secure in accordance with our legal responsibilities. We will take reasonable steps to safeguard Your Personal Data against it being accessed unlawfully or maliciously by a third party.

We also expect you to take reasonable steps to safeguard your own privacy when transferring information to us, such as not sending
confidential information over unprotected email, ensuring email attachments are password protected or encrypted and only using
secure methods of postage when original documentation is being sent to us.

Your Personal Data will be retained by us either electronically or in paper format for the duration of your certificate validity. Financial data such as invoices will be stored for a seven-year period. After these times, the data will be destroyed securely. In instances whereby we have legal right to such information we will retain records indefinitely.

Your rights in relation to Your Personal Data You can:

  • request copies of Your Personal Data 
  • ask us to further explain how we use Your Personal Data
  • ask us to correct, delete or require us to restrict or stop using Your Personal Data (details as to the extent to which we can do this will be provided at the time of any such request)
  • ask us to send an electronic copy of Your Personal Data to another organisation should you wish to change the basis of any consent you may have provided to enable us to market to you in the future (including withdrawing any consent in its entirety)

How to contact us in relation to the use of Your Personal Data

If you have any questions or comments about this document, or wish to make contact to exercise any of your rights set out
within it please contact:

Cheryl Parkes

If we feel we have a legal right not to deal with your request, or to action, it in different way to how you have requested, we will inform you of this at the time.

You should also contact us as soon as possible on you becoming aware of any unauthorised disclosure of Your Personal Data, so that we may investigate and fulfil our own regulatory obligations.

If you have any concerns or complaints as to how we have handled Your Personal Data you may lodge a complaint with the UK's data protection regulator, the ICO, who can be contacted through their website at or by writing to Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.