Emotional intelligence is not about how clever you are, it's about reading people. It is a useful skill, and includes adjusting communications to suit different people. Our introduction to emotional intelligence course will help you discover the concepts, and how to use it in effective, meaningful ways.
Furthermore, these skills help you connect better with others, you are more aware of how you express yourself. The skills can be used to maintain social relationships and cope with challenges.
Within the workplace, emotional intelligence is a key indicator in high performances. Data from tens of thousands of people, (in a variety of industries) have shown how effective it can be.
This course will dispel myths around the subject, it explores the purpose of emotions and how best to manage them. Finally focusing on how to use these skills in the workplace.
For those wishing to undertake further study, it should be noted many of our business skills courses would be useful. However the Leadership Skills, and Developing Teamwork courses may be of partcular interest.
This course is approved by CPD Certification Service, and IIRSM. Our approved courses are owned by VideoTile Learning Ltd and distributed under licence.
Approx 50 minutes
Upon successful completion you will be able to download a certificate for printing.
Supervisors and senior mangers, and those in leadership. Also suitable for first line mangers, and those who wish to refresh skills. Additionally, individuals may wish to take the course to learn more about working with others and those who need guidance on reading personalities and working in teams.
You are given the chance to review all your answers at the end of each module before final submission and you will be given 3 attempts at each module to achieve a pass rate of 70%
£60 per license (RRP £65)- You will need a separate license for each participant. If you require multiple licenses, more than 10, across any topics. Please contact us to find out about special offers.