Principles of communication in health and social care may sometimes be challenging. It is essential you are aware of your service users needs, so you can support them. It is vital whichever method you use to communicate is clear, appropriate and effective.
If the information is confused, or inaccurate it can lead to mistakes, which leave a negative view of the service. Care workers will form many relationships in their role, some formal, some less so. It is important your communication does not blur the boundaries.
To demonstrate the principles of communication further, the course will identify ways to communicate. Specifically looking at barriers, how to reduce them and how to check understanding.
This course is approved by CPD Certification Service. Our approved courses are owned by VideoTile Learning Ltd and distributed under licence.
Approx 75 minutes.
Upon successful completion you will be able to download a certificate for printing.
Anyone working in nursing, residential care, or those working in supported living or domiciliary care.
You are given the chance to review all your answers at the end of each module before final submission and you will be given 3 attempts at each module to achieve a pass rate of 70%
£15.00 per license (RRP £25)- You will need a separate license for each participant. If you require multiple licenses, more than 10, across any topics. Please contact us to find out about special offers.