Angle Training

Problem Solving in a Workplace

Problems are part of everyday life, each day we encounter many problems that we need to resolve. 

Part of problem solving in a workplace involves recognising how a problem my occur, to help prevent it in the first place. Then you need to identify how the situation can be controlled, and then resolve the problem.

The three main areas problems occur are with people, tasks, and resources. Problems relating to human resources may involve personality clashes, dangerous or offensive behaviour, poor communication or even differences in opinions. The course covers the Equality Act of 2010 and how it applies to discrimination.  

The problem solving in a workplace course will identify poor work systems and how to ensure time is spent productively. A range of solutions are usually available for problems including mediation, arbitration, compromise, and negotiation. 

This problem solving in a workplace course is accredited by the CPD service. Our approved courses are owned by VideoTile Learning Ltd and distributed under licence.

Course Title:
Problem Solving in a Workplace
Business Skills

Approx 30 minutes.


Upon successful completion you will be able to download a certificate for printing.

Certified By:


  • Introduction and people problems
  • Problem with tasks
  • Successful resolutions

This course has many benefits, it can be used as part of an introduction package for all staff who are moving into a new role or promotion. It can also be used for managers and supervisors that would like to extend their skills in problem solving. It would also be helpful for staff new to leadership, to ensure they have the correct skills for their role.

You are given the chance to review all your answers at the end of each module before final submission and you will be given 3 attempts at each module to achieve a pass rate of 70% 

£27.50 per license (RRP £35) - You will need a separate license for each participant. Discounts are available for bulk purchases of 10 or more licences, across any topics. Contact us for more details.

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